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Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a motivated manager to join our team at (insert site). This is a [full/part-time] role working [insert hours] hours per week [amend as appropriate].
No history background? No problem. What is important to us is a passion for people and excellent customer service. We are looking for a manager who enjoys working alongside their team and understands what it takes to deliver an engaging visitor experience to a diverse audience.
As a [INSERT LOCATION]) manager, you will know what makes a great visitor experience and will be able to inspire your team to deliver through leading by example and coaching. You’ll optimise every opportunity to generate income, achieving all site performance targets. You will also ensure the site and facilities are clean and presentable.
You will have experience of providing excellent customer service within a leisure and tourism environment, strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and be a confident communicator, having strong interpersonal skills with both visitors and colleagues. This is a hands-on role, and a lot of your time will be focused on visitors. You’ll also be involved in engaging the local community with what’s happening on site as well as ensuring that the site itself and its assets are safe and secure.
[IF THEY ARE REQUIRED TO DO ANYTHING SPECIFIC IN THE WINTER ADD IN HERE E.G Through the winter you will provide contractor access, occasional weekend and Twixtmas cover at St Mawes Castle and support for the wider Cornwall team with recruitment and inductions for new staff. ]
[INSERT DETAIL OF WORKING PATTERN e.g. From March - October your working pattern will be a variable 5 day week working up to * hours per week in the main season. From November - February this will adjust to 3 days and up to * hours a week. You will be required to work weekends, Bank Holidays and New Year`s Day. Although your hours across the year will vary your pay will be annualised so that you have a consistent guaranteed payment each month.]
[Due to the nature of this role, you will need to undergo a basic DBS check and the employment offer will be contingent on this. [This is applicable to singleton sites ONLY].
Interviews will be held on [date/in the week commencing] delete as applicable – [on MS Teams]/at [location name].
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact [Recruiting Manager Name], [Recruiting Manager Job Title], on [contact Email Address and/or telephone number.) No agencies please.